Qatar Airways provides a 24-hour free cancellation policy that allows passengers to cancel their flight bookings without penalty, provided specific conditions are met. This policy is designed to give travelers flexibility and peace of mind when making reservations. It applies only to tickets booked directly through Qatar Airways’ official website, mobile app, or customer service center. If the booking is made through a third-party travel agency or online platform, the 24-hour cancellation rule may not apply, and passengers must follow the cancellation terms set by the respective agency.

To qualify for free cancellation, the booking must be canceled within 24 hours of purchase, and the flight must be scheduled to depart at least seven days after the time of booking. This means that passengers booking a last-minute flight within the next few days may not be eligible for this free cancellation window. The full refund includes all taxes and surcharges and is issued back to the original form of payment. Refunds are typically processed within 7 to 10 business days, depending on the financial institution and method of payment used at the time of booking.

It is important to note that this free cancellation policy applies primarily to standard, refundable fare types. Some special or promotional fares, especially non-refundable tickets, may be excluded from this policy. Passengers should always review the fare rules at the time of booking to confirm whether their ticket qualifies. Additionally, award tickets booked using frequent flyer miles from Qatar Airways’ Privilege Club or other partner loyalty programs may not follow the same 24-hour rule and could be subject to different change or cancellation policies.

To cancel a booking within the 24-hour period, passengers should access the “Manage Booking” section on Qatar Airways’ official website. By entering the booking reference and passenger surname, travelers can view the booking details and proceed with the cancellation. Alternatively, they may contact Qatar Airways’ customer service directly for assistance. It is advisable to retain a copy of the cancellation confirmation email for reference until the refund is received.

Group bookings involving ten or more passengers usually do not fall under the 24-hour cancellation policy, as group travel arrangements are governed by separate contractual terms. For such bookings, passengers should contact Qatar Airways group booking support to understand applicable cancellation rules and options.

While Qatar Airways offers generous flexibility under this policy, it is not automatic. Passengers must actively cancel their booking within the 24-hour window to receive a full refund. If cancellation is attempted after this time frame or if the ticket does not meet the eligibility criteria, standard fare conditions and cancellation fees will apply. In such cases, the amount refunded may be partial, or the ticket may be non-refundable altogether.

In summary, Qatar Airways’ 24-hour free cancellation policy offers passengers the opportunity to cancel eligible bookings within 24 hours of purchase and receive a full refund, provided the flight is more than seven days away and the booking was made through official channels. To take advantage of this policy, travelers should act promptly, verify fare rules before booking, and use Qatar Airways’ official platforms to manage their reservations.