Yes, you can obtain a refund from Breeze Airways, but eligibility and the process depend on the circumstances surrounding your booking and cancellation.
Under U.S. Department of Transportation regulations, if you book a flight directly with Breeze Airways and cancel within 24 hours, you are entitled to a full refund to your original payment method, provided your flight departs at least 7 days later and no modifications have been made to the reservation .
If Breeze Airways cancels your flight, you are entitled to a full refund for any unflown segments of your itinerary. This refund will be processed to your original form of payment .
For voluntary cancellations, Breeze Airways typically issues refunds in the form of BreezePoints, which are reusable for up to 24 months. These points are deposited into your Breeze account and can be used for future bookings .
If you fail to board your flight at least 15 minutes before the scheduled departure time, you will be considered a no-show and are not eligible for a refund .
Refunds to the original form of payment are typically processed within 7-10 business days. Travel credits (BreezePoints) are issued immediately upon cancellation and can be used for future bookings .
To initiate a refund request:
Online: Log in to your account on flybreeze.com, navigate to “My Trips,” and select the reservation you wish to cancel. Follow the prompts to confirm your cancellation and choose your preferred refund method.flightslineup.com
Customer Support: Contact Breeze Airways customer support via text at 501-273-3931, email at [email protected], or through Messenger via Breeze Airways.nerdwallet.com
Please note that Breeze Airways does not provide a customer service phone number, so all communications are handled through the aforementioned channels.
Non-Refundable Fees: Breeze Airways does not offer refunds for fees related to baggage, pets, or seat reservations .
Travel Insurance: If you have purchased travel insurance, you may be eligible for reimbursement of other travel expenses such as accommodation, rental cars, or tour tickets, depending on your policy.
Credit Card Benefits: Some credit cards offer travel insurance benefits when you use them to pay for your flight. Review your credit card's terms and conditions to understand your coverage.
In summary, Breeze Airways provides several avenues for obtaining a refund, primarily through BreezePoints for voluntary cancellations and full refunds for airline-initiated cancellations or cancellations made within 24 hours of booking. Be sure to review the specific circumstances of your booking to determine your eligibility and follow the appropriate steps to request a refund