Breeze Airways allows passengers to cancel their flights and receive a full refund if the cancellation is made within 24 hours of booking and the flight is scheduled to depart at least seven days later. This 24-hour risk-free cancellation applies to all fare types and is in line with U.S. Department of Transportation rules. Outside this window, most Breeze Airways fares become non-refundable, and passengers are typically issued BreezePoints, which are travel credits valid for 24 months from the date of issuance.

The type of fare purchased determines refund eligibility after the 24-hour period. For the “Nice” and “Nicer” bundles, passengers can cancel and receive BreezePoints equal to the value of their booking, provided cancellation is made at least 15 minutes before the scheduled departure. For the “Nicest” bundle, passengers may be eligible for a refund to the original payment method or BreezePoints, offering the most flexibility. Breeze’s “No-Flex” fares are less flexible and offer only partial BreezePoints credit depending on how far in advance the flight is canceled.

If Breeze Airways cancels a flight due to weather, maintenance, or other operational issues, passengers are entitled to a full refund to the original payment method or BreezePoints. In such cases, Breeze may also offer compensation such as meal vouchers or hotel accommodations, depending on the length and cause of the delay.

Refunds to credit card payments typically process within 7 to 10 business days, while refunds to other payment methods may take up to 20 business days. BreezePoints are credited to the customer’s Breeze account immediately upon cancellation and can be used to book future travel within the 24-month validity period. Passengers must cancel at least 15 minutes prior to departure to avoid forfeiting the full value of the ticket. No-shows are not eligible for any refund or credit.

All cancellations can be made via the Breeze Airways website or mobile app under the “My Trips” section. Breeze Airways does not have a general customer service phone line, but passengers can reach out via text, email, or social media platforms for assistance. For refunds related to involuntary cancellations or service issues, Breeze provides a refund request form on its official website.

In summary, Breeze Airways does offer refunds in specific situations. The most straightforward way to receive a full refund is to cancel within 24 hours of booking. Beyond that, most cancellations result in BreezePoints unless the fare is “Nicest” or the cancellation is involuntary. Passengers are encouraged to review the fare rules carefully at the time of booking to understand refund eligibility and credit conditions. Timely cancellations, proper documentation, and choosing more flexible fare options can improve the chances of securing a full refund or valuable travel credit