The 24-hour rule with Lufthansa generally refers to the airline’s risk-free cancellation policy, which allows passengers to cancel their booking within 24 hours of purchase without paying a cancellation fee, as long as the booking was made at least 7 days before departure.
Applies to U.S. Bookings:
This policy mainly applies to flights to or from the United States, in compliance with U.S. Department of Transportation regulations.
Full Refund Within 24 Hours:
If you cancel your flight within 24 hours of booking, you are eligible for a full refund, provided the flight is at least 7 days away.
Booking Channels:
The 24-hour cancellation is valid for tickets booked directly through Lufthansa’s official website, customer service, or ticket offices. If booked through a third party or travel agency, you need to check their individual cancellation policies.
Non-Applicability to All Fares:
Some basic or promotional fares might not qualify, depending on the booking channel and destination, especially for non-U.S. routes.
Cancellation Process:
You can cancel online via Lufthansa's “My Bookings” section or by calling their customer service.
Changes (not cancellations) within 24 hours may still incur fare differences.
After 24 hours, standard fare rules and change fees apply based on your ticket type.
Always double-check your fare conditions before booking to confirm eligibility for the 24-hour cancellation.