Norse Atlantic Airways offers a 24-hour risk-free cancellation policy for all bookings made at least seven days before the scheduled departure. If a customer cancels within 24 hours of booking, they are entitled to a full refund to the original form of payment. This policy does not apply if the departure is within seven days of booking. After the 24-hour window, the refund eligibility depends on the fare type. Economy Light and Premium Light fares are non-refundable, but passengers may request a refund of unused government taxes, subject to an administrative fee. If the taxes are lower than the fee, no refund is issued. Economy Classic and Premium Classic fares are also non-refundable after 24 hours, with only possible tax refunds available under the same conditions. Economy Flextra and Premium Flextra fares are refundable if canceled at least 48 hours before departure, typically issued as travel credit valid for 12 months. Cancellations made less than 48 hours before the flight are not eligible for any refund. Refunds may take 7 to 14 business days to process, depending on the payment method. Corporate credit card fees are only refundable if the booking is canceled within the 24-hour risk-free period. Refunds are not guaranteed in cases of voluntary cancellations beyond policy terms. Exceptions for refunds due to emergencies may be considered if valid documentation is provided, though approval is not guaranteed. Passengers must cancel through official Norse channels, such as the website, customer service, or chatbot. Refund claims outside policy are generally denied. Customers who booked through third-party agencies must contact the agency directly for cancellations or refunds. Norse recommends reviewing fare rules before purchasing to understand refund eligibility. Travelers should ensure they act within the appropriate time frame and retain booking confirmation and cancellation receipts for reference. Tax refund requests must be initiated through the Norse digital assistant, and eligibility is determined based on unused taxes minus administrative charges. In the event of flight cancellation or significant schedule changes by the airline, full refunds or rebooking options are typically provided, as required by regulation. Norse processes all refunds in accordance with the original payment method and local legal requirements. The airline does not refund service fees or optional extras unless the entire booking is canceled within the eligible refund period. Social media support channels may offer faster response times for refund queries compared to email. Travelers are encouraged to follow up on refund status if delays occur beyond the stated processing period. Norse reserves the right to modify its cancellation and refund policies at any time without prior notice. All refund requests are subject to verification and compliance with fare conditions.