To contact Aeroméxico customer service, the most direct and reliable method is by calling their toll-free number at +1-877-827-8493, available for customers in the United States and Canada. This line operates 24/7 and connects travelers with trained representatives who can assist with a wide range of services including flight bookings, cancellations, ticket changes, refunds, baggage claims, and special travel needs. Whether you need to reschedule a flight, inquire about travel policies, or request a refund, this number provides comprehensive support for both domestic and international travel. If you're calling from Mexico, the main contact number is ++1-877-827-8493, which is also available around the clock. Aeroméxico also provides dedicated phone lines for various other countries, which can be found on the official Aeroméxico website under the “Contact Us” section, ensuring that international travelers can reach support in their preferred language and location.

In addition to phone support, Aeroméxico offers customer service via email. General inquiries can be sent to customerrelations@aeromexico.com, while baggage-related concerns should be directed to amluggage@aeromexico.com. For filing complaints or providing feedback, customers can contact amcomplaint@aeromexico.com. It is important to include relevant information such as your full name, booking reference, flight number, and a detailed description of your issue to receive a prompt and accurate response. For members of Club Premier, Aeroméxico’s frequent flyer program, support is available at +1-877-827-8493, or you can visit the official Club Premier website at www.clubpremier.com for more account-related services.

Travelers can also reach Aeroméxico through their social media platforms. The airline maintains active customer service on Facebook and X (formerly Twitter), where you can send direct messages for quick assistance. This method is useful for addressing simple questions, real-time flight updates, or directing concerns when phone lines are busy. For digital convenience, the Aeroméxico website and mobile app allow customers to manage bookings, request refunds, cancel flights, change seats, check flight status, and download boarding passes. These tools are user-friendly and available 24/7, making them ideal for travelers who prefer self-service options.

For those needing face-to-face assistance, Aeroméxico operates service counters at all major airports where it flies. These counters can help with last-minute changes, missed flights, and travel documentation issues. When contacting customer service by any method, it’s recommended to have your reservation code, government-issued ID, and any relevant travel documents ready to ensure faster processing. Whether by phone, email, online platform, or in person, Aeroméxico offers multiple ways to connect with their support team. The main contact number +1-877-827-8493 remains the most efficient way to speak directly with a representative and resolve travel-related matters quickly and effectively.